Designing a performance management model by organizational resilience approach for regional electricity companies (case study: Khorasan Regional Electricity Company)

1] H. Abedi Jafari, M. Taslimi, A. Faghihi and M. Sheikhzade, Thematic analysis and thematic networks: A simple and efficient method for exploring patterns embedded in qualitative data municipalities, Strategic Manag. Thought 5 (2011), no. 2, 151–198.

[2] B. Abolalaei, Performance management, a guide for managers to evaluate and improve employee performance, Tehran: Industrial Management Organization, 2010.

[3] M. Adibzadeh, R. Najafbeigi, M. Musakhani, K. Daneshfard and A. Alamtabriz, Designing a performance management model for government organizations, J. Resource Manag. Police 5 (2017), no. 3, 1–24.

[4] A. Annarelli, C. Battistella and F. Nonino, A framework to evaluate the effects of organizational resilience on service quality, Sustain. 12 (2020), no. 3, 1–15.

[5] M. Armstrong, Performance management: key strategies and practical guide, Translated by S. Safari and A. Wahhabian, Tehran: University Jihad Publications, 2016.

[6] N. Asgharnia, Providing a performance management model based on BSC and EFQM, Master Thesis, University of Guilan, 2013.

[7] M. Bahraini, M. Nikpai and B. Baharvand, Investigating the effect of external environment on performance management in Lorestan electricity distribution company, Third Int. Conf. Modern Res. Manag. Econ. Account., Ilia Capital Idea-making Managers Institute, Istanbul, 2016.

[8] O. Bravo and D. Hernandez, Measuring organizational resilience: Tracing disruptive events facing unconventional oil and gas enterprise performance in the Americas, Energy Res. Soc. Sci. 80 (2021), 1–14.

[9] A. Davari and A. Rezazadeh, Structural equation modeling with PLS software, Tehran: University Jihad Publishing Organization, 2017.

[10] A. De Galizia, C. Simon, P. Weber, B. Iung, C. Duval and E. Serdet, Markers and patterns of organizational resilience for risk analysis, IFAC-Papers Online 49 (2016), no. 19, 432–437.

[11] S. Duchek, Organizational resilience: a capability-based conceptualization, Bus. Res. 13 (2020), no. 1, 215–246.

[12] M.A. Fetrat, A. Khorasani, M. Abolghasemi and M. Qahramani, Design and validation of performance management model for faculty members of Kabul university, J. New Approach Educ. Manag. 9 (2018), no. 3(35consecutive), 311–348.

[13] C. Fornell, and D.F. Larcker, Evaluating structural equation models with unobservable variables and measurement error, J. Market. Res. 18 (1981), no. 1, 39–50.

[14] H. Ghasemi, Research reference, Tehran: Payame Noor University Graduate Center, 2019.

[15] M. Golverdi, National resilience: a review of the research literature, Quart. J. Strategic Stud. Public Policy 7 (2017), no. 25, 293–310.

[16] J.F. Hair, G.T.M. Hult, C.M. Ringle and M. Sarstedt, A primer on partial least squares structural equation modeling (PLS-SEM), Sage Publications Inc. Thousand Oaks, CA, 2017.

[17] A. Jamshidi and M. Mohammadjafari, Modeling management system and organizational performance evaluation (case study: Shahrad Carton Company), The fourth International Conference on Modern Research’s in Management, Economics and Accounting, Berlin: Karin Idea-making managers Institute, 2016.

[18] H. Julaei, A. Salavati, K. Ahmadi and A. Mohammadi, Explaining the content elements of a good governance-based performance management model in public agencies, Manag. Res. 12 (2019), no. 45, 187–210.

[19] J. Kourdi, Successful delegation in a week, Institute of Management, 1999.

[20] C.A. Lengnick-Hall, T.E. Beck and M.L. Lengnick-Hall, Developing a capacity for organizational resilience through strategic human resource management, Human Resource Manag. Rev. 21 (2011), no. 3, 243–255.

[21] G. Lewis, Organizational crisis management: The human factor, Auerbach Publications, 2006.

[22] P. Malik and P. Garg, Psychometric testing of the resilience at work scale using Indian sample, Vikalpa 43 (2018), no. 2, 77–91.

[23] S.M. Mirbagheri, A. Rafiei Atani and R. Dashti, Introducing a model for managing staff performance in military research centers, J. Defense Strategy 17 (2019), no. 2, 97–130.

[24] M. Ostadi Iraj and M. Soleimon Pouromran, The relationship between organizational resilience and competitiveness and sustainable competitive advantage studied: Bojnourd cement company, Future Study Manag. 28 (2017), no. 108, 103–125.

[25] A.C.B. Pereira and M. de Castro Neto, A business performance management framework, World Conf. Inf. Syst. Technol. Springer, Cham. 2020, pp. 312–323.

[26] A. Peyghami, A.A. Sadabadi and A. Azimi, Organizational resilience monitoring, Tehran: Imam Sadiq University, 2016.

[27] A. Rafizadeh, N. Mirsapasi and A. Azar, Design model of performance management at the state level, Quart. J. Public Organ. Manag. 4 (2016), no. 4, 81–100.

[28] S.S. Rai, S. Rai and N.K. Singh, Organizational resilience and social-economic sustainability: COVID-19 perspective, Envir. Dev. Sustain. 23 (2021), no. 8, 12006–12023.

[29] M.A. Salehi Abarqawi, Designing a model for organizational resilience; case study: Iranian leather industry, PhD thesis in Industrial Management, Allameh Tabatabai University, 2018.

[30] S. Sharafat, A.A. Khaif Elahi, A. Qolipour and H. Danaei Fard, Development and construct validation of performance management of human resources in line with organization objectives, Manag. Res. 11 (2018), no. 39, 33–59.

[31] E. Schein, Organizational culture and leadership, John Wiley and Sons, 2010.

[32] M. Soltani, Coaching in management, Tehran: Book Memorial, 2000.

[33] D. Suryaningtyas, A. Sudiro, E.A. Troena and D. Irawanto, Organizational as mediating effect of organizational resilience: Culture and organizational performance, Proc. 1st Sampoerna University-AFBE Int. Conf., SU-AFBE 2018, 6-7 December 2018, Jakarta Indonesia, European Alliance for Innovation, 2019, pp. 204.

[34] R.R. Tibyan, D. Wibisono and M.H. Basri, Building a model of suitable performance management framework, Int. J. Supply Chain Manag. 8 (2019), no. 1, 627–643.

[35] D.D. Woods, Four concepts for resilience and the implications for the future of resilience engineering, Reliab. Engin. Syst. Safety 141 (2015), 5–9.

[36] V. Yavari and S.A.-S. Zahedi, Organizational performance management for public and non-profit sectors; A conceptual model, Strategic Manag. Thought 7 (2013), no. 1, 79–122.