Designing an organizational entrepreneurship model effective on the financial performance of insurance companies with an emphasis on customer satisfaction (Case study: Parsian insurance company)

[1] Y.H. Al-Mamary, M.A. Alwaheeb, N.G.M. Alshammari, M. Abdulrab, H. Balhareth and H.B. Soltane, The effect of entrepreneurial orientation on financial and non-financial performance in Saudi SMES: A review, J. Critic. Rev. 7 (2020), no. 14, 270–278.

[2] M.R. Azhdari Faridni, The effect of structural factors on improving the entrepreneurial skills of managers in the commercial insurance sector (case study: Iran insurance joint stock company), Manag. Entrepr. Stud. (2015), no. 2/2, 74–87.

[3] A. Bryman, Social Research Methods, Oxford University Press, 2016.

[4] M. Civelek, The mediating role of SMEs’ performance in the relationship between entrepreneurial orientation and access to finance, BAR-Brazil. Admin. Rev. 18 (2022).

[5] D. Hanggraeni and T. Sinamo, Quality of entrepreneurship and micro-, small-and medium-sized enterprises (MSMEs) financial performance in Indonesia, J. Asian Finance Econ. Bus. 8 (2021), no. 4, 897–907.

[6] I.A.H. Hasanian, Investigating the relationship between corporate entrepreneurship and customer loyalty with customer satisfaction mediating role, Int. J. Market. Stud. 10 (2018), no. 4, 94–107.

[7] A. Hussain, M. Akbar, A. Shahzad, P. Poulova, A. Akbar and R. Hassan, E-commerce and SME performance: The moderating influence of entrepreneurial competencies, Admin. Sci. 12 (2022), no. 1, 13.

[8] M.J. Kameli and F. Mahmoudi, Predicting customer orientation and entrepreneurship on innovation and performance with a balanced scorecard approach: a case study in the insurance industry, Police Cultural Stud. 22 (2018), 1–24.

[9] R.U. Khan, Y. Salamzadeh, H. Kawamorita and G. Rethi, Entrepreneurial orientation and small and medium-sized enterprises’ performance; does ’access to finance moderate the relation in emerging economies?, Vision 25 (2021), no. 1, 88–102.

[10] G. Nakhai, A.R. Sobhani, M.R. Mostaghimi and S.M.R. Hosseini, Explaining indices and organizational entrepreneurship patterns in rural cooperatives, J. Agricul. Econ. Res. 11 (2020), no. 44, 171–196.

[11] J. Nam, D.H. Kim and J. Kang, From corporate entrepreneurship to turnover intention: A view from humane entrepreneurship, J. Small Bus. Enterprise Dev. 29 (2022), no. 6.

[12] A. Qalaei, B. Mohajeran and F. Ashrafi Salimkandi, Examining the relationship between organizational culture and organizational entrepreneurship with the mediating role of individual and occupational factors, a new approach in educational management, New Approach. Educ. Manag. 10 (2018), no. 3, 271–292.

[13] S.M. Rashidifard, S. Safari and A. Habibirad, Identifying and prioritizing the criteria for evaluating entrepreneurial opportunities in the insurance industry (case study: Parsian insurance company), Insurance Res. Paper 36 (2021), no. 1, 39–57.

[14] A. Rodrıguez-Pena, Assessing the impact of corporate entrepreneurship in the financial performance of subsidiaries of Colombian business groups: Under environmental dynamism moderation, J. Innov. Entrepr. 10 (2021), no. 1, 1–27.

[15] A.H. Safaie and A.H. Karampour, Designing a competitive advantage model based on entrepreneurship with an emphasis on innovative capabilities (a case study of Saman insurance), Manag. Entrepr. Stud. 5 (2019), no. 1, 330–342.