پیوندهای مفید
آمار
| تعداد نشریات | 21 |
| تعداد شماره‌ها | 610 |
| تعداد مقالات | 9,026 |
| تعداد مشاهده مقاله | 67,082,747 |
| تعداد دریافت فایل اصل مقاله | 7,656,162 |
Evaluate factors affecting the improvement of banking operations (Case study: Maskan bank) | ||
| International Journal of Nonlinear Analysis and Applications | ||
| مقاله 13، دوره 16، شماره 4، تیر 2025، صفحه 151-159 اصل مقاله (560.48 K) | ||
| نوع مقاله: Research Paper | ||
| شناسه دیجیتال (DOI): 10.22075/ijnaa.2022.28347.3863 | ||
| نویسندگان | ||
| Davoud Ghorbanvatan؛ Ahmadreza Kasraee* ؛ Mohammad Ali Afshar Kazemi | ||
| Department of Industrial Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran | ||
| تاریخ دریافت: 18 خرداد 1401، تاریخ پذیرش: 20 شهریور 1401 | ||
| چکیده | ||
| Banks always measure different factors in different ways to improve their performance. There have always been various types of research in the field of increasing and improving the performance of banks. In this paper, by using interpretive structural modelling, we try to examine the evaluated criteria in determining the performance of banks. We have examined eight factors, including employee productivity, deposit amounts and the number of deposits, the amount of granted facilities and the number of granted facilities, satisfaction with electronic banking services, the added value of housing prices, and the percentage of facilities paid for housing construction to predict the performance of Maskan Bank. The proposed method is a qualitative method that uses the opinion of 3 experts and the mode of experts' answers to the researcher's questionnaire, we are trying to provide a suitable model to determine the effective factors in improving the performance of banks. The results showed that the amount of granted facilities and satisfaction with electronic banking services were at the minimum level and were not affected by other factors. The added value of the housing price and the percentage of facilities paid for construction with the satisfaction of electronic banking services and the amount of granted facilities have a direct and bottom-up relationship, that is, the percentage of facilities paid for construction and the added value of housing prices are influenced by the satisfaction of electronic banking services and the amount of granted facilities. The amount of deposits is directly related to the percentage of granted facilities for construction and the added value of the housing price, that is, the amount of deposits is affected by the percentage of facilities paid for construction and the added value of the housing price. The number of facilities has a direct and bottom-up relationship with the amount of deposits, that is, the number of facilities is affected by the amount of deposits. The number of deposits and employee productivity has a direct and up-down relationship with the number of facilities, that is, the number of deposits and employee productivity is influenced by the number of facilities. | ||
| کلیدواژه‌ها | ||
| Improvement of Bank Performance؛ Maskan Bank؛ Interpretive Structural Modeling | ||
| مراجع | ||
|
[1] A.T. Adebusuyi, Evaluation of electronic banking operations and bank customer services in FCMB, Ondo state, Nigeria, PhD diss., Federal University of Technology, Akure, 2021. [2] P.P. Athanasoglou, S.N. Brissimis, and M.D. Delis, Bank-specific, industry-specific and macroeconomic determinants of bank profitability, J. Int. Financ. Markets Inst. Money 18 (2008), no. 2, 121–136. [3] R.S. Barr, L.M. Seiford, and T.F. Siems, Forecasting bank failure: A non-parametric frontier estimation approach, Rech. Econ. Louvain/Louvain Econ. Rev. 60 (1994), no. 4, 417–429. [4] T. Beck, R. Cull, M.J. Fuchs, J. Getenga, P.K. Gatere, J. Randa, and M. Trandafir, Banking sector stability, efficiency, and outreach in Kenya, World Bank Policy Research Working Paper 5442, 2010. [5] A.N. Berger, D. Hancock, and D.B. Humphrey, Bank efficiency derived from the profit function, J. Bank. Finance 17 (1993), no. 2–3, 317–347. [6] J.A. Bikker and K. Haaf, Competition, concentration and their relationship: An empirical analysis of the banking industry, J. Bank. Finance 26 (2002), no. 11, 2191–2214. [7] A. Daouia, L. Simar, and P.W. Wilson, Measuring firm performance using nonparametric quantile-type distances, Econ. Rev. 36 (2017), no. 1–3, 156–181. [8] H. Gholizadeh, M.R. Bagherzadeh, A. Mehrara, Y. Gholipour Kanani, and M. Shahchera, Comparative study of effective factors on equipping banking resources and model presentation, J. Financ. Econ. 15 (2021), no. 55, 133–154. [9] H.-C. Hsiao, H. Chang, A.M. Cianci, and L.-H. Huang, First financial restructuring and operating efficiency: Evidence from Taiwanese commercial banks, J. Bank. Finance 34 (2010), no. 7, 1461–1471. [10] J. Lotto, Evaluation of factors influencing bank operating efficiency in Tanzanian banking sector, Cogent. Econ. Finance 7 (2019), no. 1, 16. [11] M.V. Murillo, Political bias in policy convergence: Privatization choices in Latin America, World Politics 54 (2002), no. 4, 462–493. [12] O. Mutaitina, Liberalization of the banking industry in Tanzania, Afr. J. Finance Manage. 7 (2000), no. 2. [13] N. Papanikolaou and M. Delis, Determinants of bank efficiency: Evidence from a semi-parametric methodology, Manag. Finance 35 (2009), no. 3, 260–275. [14] J.C. Stein and G. Gopinath, Banking, trade, and the making of a dominant currency, NBER Working Paper, 2018, no. 24485. [15] F. Sufian and F. Kamarudin, Determinants of efficiency in the Malaysian banking sector: Does bank origins matter?, Intellect. Econ. 10 (2016), no. 1, 38–54. [16] K.S. Thagunna and S. Poudel, Measuring bank performance of Nepali banks: A data envelopment analysis (DEA) perspective, Int. J. Econ. Financ. Issues 3 (2013), no. 1, 54–65. [17] L. Weill, On the relationship between competition and efficiency in the EU banking sectors, Credit Capital Markets–Kredit Kapital 37 (2004), no. 3, 329–352. [18] J. Williams, Are European savings banks too small? A comparison of scale economies and scale efficiency, Manchester School 70 (2012), no. 2, 1463–6786. | ||
|
آمار تعداد مشاهده مقاله: 125 تعداد دریافت فایل اصل مقاله: 69 |
||