دانشگاه سمنان

 آمار

تعداد نشریات22
تعداد شماره‌ها715
تعداد مقالات10,285
تعداد مشاهده مقاله72,164,032
تعداد دریافت فایل اصل مقاله63,898,471
1.

A model for backgrounds and implications of customer experience management in dental centers considering the variable role of word of mouth using a phenomenological approach

دوره 12، شماره 2، بهمن 2021، صفحه 2069-2083
Shaghayegh Shakiba Tabar؛ Sina Nematizadeh؛ Hamidreza Saeidnia
2.

An Optimal Model of Banking Services with the Customer Experience Approach based on the grounded theory

دوره 11، Special Issue، بهمن 2020، صفحه 159-168
Seyed Ebrahim Hosseini؛ Touraj Sadeghi؛ Ali Hosseinzadeh؛ Mehdi Zirak
3.

Examining the evolutionary process and the components affecting the improvement of customers' online shopping experience in e-commerce startups

دوره 14، شماره 4، تیر 2023، صفحه 55-62
Javad Safavieh؛ Bita Tabrizian؛ Leila Andervazh؛ Ebrahim Albo Naeimi
4.

Identifying and ranking of factors affecting customer experience for purchasing luxury brands

دوره 12، Special Issue، اسفند 2021، صفحه 2385-2401
Seyede Roghaye Hashemi؛ Hossein Moeini؛ Hossein Shirazi
5.

Presenting a model of the antecedents and consequences of customers' experience of confusion in choosing an insurance company “ a mix method approach”

دوره 16، شماره 10، دی 2025، صفحه 33-45
Mehdi Alirahimi؛ Karim Hamdi؛ Hormoz Mehrani؛ Esmaeil Kavousi
6.

Providing a model for improving the quality of technological services based on financial development and ranking of its components in Bank of Industry and Mine of Iran (Using fuzzy TOPSIS method and structural equation modeling)

دوره 17، شماره 6، شهریور 2026، صفحه 15-28
Ali Mehri؛ Saber Khandan Alamdari؛ Neda Farah Bakhsh
7.

Understanding customer experience using online reviews in the hotel industry with a text mining approach (five-star hotels in Iran)

دوره 15، شماره 12، اسفند 2024، صفحه 397-408
Zohre Anisi Hemaseh؛ Mohammad Ali Afshar Kazemi؛ Ehsan Mousavi Khanghah


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