پیوندهای مفید
آمار
| تعداد نشریات | 21 |
| تعداد شماره‌ها | 628 |
| تعداد مقالات | 9,179 |
| تعداد مشاهده مقاله | 67,526,924 |
| تعداد دریافت فایل اصل مقاله | 8,061,648 |
Designing an organizational entrepreneurship model effective on the financial performance of insurance companies with an emphasis on customer satisfaction (Case study: Parsian insurance company) | ||
| International Journal of Nonlinear Analysis and Applications | ||
| مقاله 12، دوره 14، شماره 12، اسفند 2023، صفحه 145-158 اصل مقاله (702.85 K) | ||
| نوع مقاله: Research Paper | ||
| شناسه دیجیتال (DOI): 10.22075/ijnaa.2022.29250.4099 | ||
| نویسندگان | ||
| Mohammadreza Azhdari؛ Heydar Amiran* ؛ Jamshid Edalatian Shahriari | ||
| Department of Business and Entrepreneurship, Faculty of Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran | ||
| تاریخ دریافت: 16 مهر 1401، تاریخ بازنگری: 19 آذر 1401، تاریخ پذیرش: 23 آذر 1401 | ||
| چکیده | ||
| Today, several businesses across all industries strive to increase performance at a level suited to their activities to effectively operate their operations under the current competitive conditions. The examination of organizational entrepreneurship's key components and the discussion of it are two elements that might have an impact on an organization's success. Recent changes in the insurance business, including privatization, tariff liberalization in some insurance sectors, and allowing foreign insurance firms to participate in the nation, have made competition one of the primary foundations of the insurance market. As a result, insurance firms can no longer conduct business as usual in this industry, and they will fail if they do not work to establish a long-term competitive edge for themselves. Organizational entrepreneurship is a method for acquiring a competitive edge in the modern day. So, by considering the function of mediating customer happiness, this research has established an efficient organizational entrepreneurship model on financial performance. This study has a practical goal and qualitatively analyzes data. Based on the theme analysis, four major entrepreneurial factors—innovation, risk-taking, pioneering, and investment—were found. The investigated community includes Parsian Insurance Company offices in Tehran. The final conceptual model was created using the theme analysis technique, and experts accepted it based on Lawshe's validity assessment. | ||
| کلیدواژه‌ها | ||
| organizational entrepreneurship model؛ financial performance؛ customer satisfaction؛ the insurance industry | ||
| مراجع | ||
|
[1] Y.H. Al-Mamary, M.A. Alwaheeb, N.G.M. Alshammari, M. Abdulrab, H. Balhareth and H.B. Soltane, The effect of entrepreneurial orientation on financial and non-financial performance in Saudi SMES: A review, J. Critic. Rev. 7 (2020), no. 14, 270–278. [2] M.R. Azhdari Faridni, The effect of structural factors on improving the entrepreneurial skills of managers in the commercial insurance sector (case study: Iran insurance joint stock company), Manag. Entrepr. Stud. (2015), no. 2/2, 74–87. [3] A. Bryman, Social Research Methods, Oxford University Press, 2016. [4] M. Civelek, The mediating role of SMEs’ performance in the relationship between entrepreneurial orientation and access to finance, BAR-Brazil. Admin. Rev. 18 (2022). [5] D. Hanggraeni and T. Sinamo, Quality of entrepreneurship and micro-, small-and medium-sized enterprises (MSMEs) financial performance in Indonesia, J. Asian Finance Econ. Bus. 8 (2021), no. 4, 897–907. [6] I.A.H. Hasanian, Investigating the relationship between corporate entrepreneurship and customer loyalty with customer satisfaction mediating role, Int. J. Market. Stud. 10 (2018), no. 4, 94–107. [7] A. Hussain, M. Akbar, A. Shahzad, P. Poulova, A. Akbar and R. Hassan, E-commerce and SME performance: The moderating influence of entrepreneurial competencies, Admin. Sci. 12 (2022), no. 1, 13. [8] M.J. Kameli and F. Mahmoudi, Predicting customer orientation and entrepreneurship on innovation and performance with a balanced scorecard approach: a case study in the insurance industry, Police Cultural Stud. 22 (2018), 1–24. [9] R.U. Khan, Y. Salamzadeh, H. Kawamorita and G. Rethi, Entrepreneurial orientation and small and medium-sized enterprises’ performance; does ’access to finance moderate the relation in emerging economies?, Vision 25 (2021), no. 1, 88–102. [10] G. Nakhai, A.R. Sobhani, M.R. Mostaghimi and S.M.R. Hosseini, Explaining indices and organizational entrepreneurship patterns in rural cooperatives, J. Agricul. Econ. Res. 11 (2020), no. 44, 171–196. [11] J. Nam, D.H. Kim and J. Kang, From corporate entrepreneurship to turnover intention: A view from humane entrepreneurship, J. Small Bus. Enterprise Dev. 29 (2022), no. 6. [12] A. Qalaei, B. Mohajeran and F. Ashrafi Salimkandi, Examining the relationship between organizational culture and organizational entrepreneurship with the mediating role of individual and occupational factors, a new approach in educational management, New Approach. Educ. Manag. 10 (2018), no. 3, 271–292. [13] S.M. Rashidifard, S. Safari and A. Habibirad, Identifying and prioritizing the criteria for evaluating entrepreneurial opportunities in the insurance industry (case study: Parsian insurance company), Insurance Res. Paper 36 (2021), no. 1, 39–57. [14] A. Rodrıguez-Pena, Assessing the impact of corporate entrepreneurship in the financial performance of subsidiaries of Colombian business groups: Under environmental dynamism moderation, J. Innov. Entrepr. 10 (2021), no. 1, 1–27. [15] A.H. Safaie and A.H. Karampour, Designing a competitive advantage model based on entrepreneurship with an emphasis on innovative capabilities (a case study of Saman insurance), Manag. Entrepr. Stud. 5 (2019), no. 1, 330–342. | ||
|
آمار تعداد مشاهده مقاله: 43,800 تعداد دریافت فایل اصل مقاله: 386 |
||